Frequently Asked Questions
Everything you need to know about Plus-One Concierge and our premium companionship services.
About Our Service
What is Plus-One Concierge?
Plus-One Concierge is a premium social companionship service. We connect clients with verified, professional companions for events, dinners, weddings, galas, travel, and social outings. Our service is strictly non-sexual and focuses on providing polished, engaging companionship for life's important moments.
What services do you NOT provide?
We do not offer or arrange any sexual, intimate, or romantic services. Our companions are professional social partners only. Any solicitation for inappropriate services will result in immediate refusal and permanent ban from our platform.
Who are your companions?
Our companions are carefully vetted professionals from diverse backgrounds—including business executives, models, entertainers, and academics. All undergo thorough background checks, identity verification, and interview processes before joining our network.
Booking Process
How do I book a companion?
Submit an inquiry through our booking form with details about your event, including date, location, type of occasion, and any preferences. Our team will review your request and present suitable companion options within 24-48 hours.
How far in advance should I book?
We recommend booking at least 48-72 hours in advance for local events, and 1-2 weeks for travel or major events. However, we can sometimes accommodate last-minute requests depending on availability.
Can I request a specific companion?
Yes, returning clients may request companions they've previously worked with, subject to availability. New clients will be matched based on their event requirements and preferences.
What if I need to cancel or reschedule?
We understand plans change. Cancellation policies vary by booking type, but we typically require 24-48 hours notice for full refunds. Contact our team as soon as possible if your plans change.
Privacy & Discretion
How do you protect my privacy?
Discretion is fundamental to our service. All client information is encrypted and confidential. We never share personal details with third parties, and our companions are bound by strict confidentiality agreements.
Will the companion tell anyone about our meeting?
Absolutely not. All companions sign comprehensive confidentiality agreements. What happens during your engagement remains completely private. This discretion is a cornerstone of our service.
How is payment handled discreetly?
Payments are processed through secure, private channels. Billing statements show only a generic business name for your privacy.
During the Engagement
How should I introduce my companion?
This is entirely your choice. Many clients introduce companions as friends, colleagues, or simply by first name. We recommend discussing this beforehand so your companion can align with your preferences.
What can I expect from my companion?
Your companion will arrive punctually, professionally dressed for your event, and prepared to engage in meaningful conversation. They're skilled at social situations and will adapt to your event's atmosphere and requirements.
What if I'm uncomfortable during the engagement?
Your comfort is paramount. Both clients and companions have the right to conclude any engagement if uncomfortable. Our 24/7 support team is always available if you have concerns.
Safety & Standards
Are companions verified?
Yes, every companion undergoes comprehensive background checks, identity verification, and professional reference reviews. We also conduct in-person or video interviews before approval.
Are clients verified?
Yes, all clients are verified before bookings are confirmed. This ensures safety and peace of mind for everyone involved.
What are your professional boundaries?
Our service is strictly non-sexual. We expect professional conduct from both clients and companions at all times. Any violation of our terms results in immediate termination and permanent ban.
Still Have Questions?
Our concierge team is available 24/7 to answer any additional questions you may have.